Return/ Replacement Request may be placed if the product received by you(USER) is damaged, defective or an item different from what was ordered. To initiate a return or replacement request, please visit our Return/Replacement page and fill up the required details properly.

Krishworks has the complete right to decide whether an order can be canceled or not. The customer agrees not to dispute the decision made by Krishworks and accepts Krishworks decision regarding cancellation.

Krishworks reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received.

• Customer care is our priority and we pay extreme attention while packing the orders. Still, if you receive a book that is different from what was ordered, please contact us within 3 business days, for the replacement of the product.
• We take utmost care while packing your order so that it reaches you safely. But, in case you receive a damaged/ defective product, please place a request by filling our return form as early as possible. Replacement will be offered, if the issue is reported within 3 business days from the date of receiving the order.
• Damaged/ defective items must be returned in the original condition they were received in with all the accompanying accessories.
• All items returned must be unused and in their original condition with all original tags or boxes and packaging intact.
• If a free gift is offered with the product you wish to return, then, you have to return the gift as well, along with the product.
• Replacement can be initiated only if the product is in stock. Unfortunately, if it is out of stock, then refund would be initiated against the same, after your consent.

Returns are not possible in following scenarios:

• If the 3 business days for placing the return request have passed.
• Items, if returned without original packaging, tags, freebies or accessories.
• Items get damaged because of use and are not returned in the same condition as received by you.
• Products that have been tampered in any manner.
• Anything damaged due to misuse of the product.
• Products that are sold as Combo sets cannot be returned individually.

Cases of unavailability of products or a service problem:

• If the item sent for replacement is not available, we will try to give you the best possible alternatives, but at the end, the choice of the customer will be final.
• If the order is confirmed by us and the product is not shipped on time to the customer, then we give refunds to the customer, if the customer demands.
• 100% refund will be given, if the product is not available or we are not able to ship the products.
• For courier products, if the delivery address is out-side the service area, then 100% refund will be given to the customer.
• A product ordered in error or no longer required. It can only be canceled before dispatch.
• You may contact our support team anytime by visiting our contact us page.
• To place the return/replacement request, please visit our return/replacement form and fill up the details as per the form.

Cases of unavailability of products or a service problem:

Once we receive a request from your end, we may or may not authorize the same, depending upon the reason for replacement. Once the request is authorized, you can handover the article to our representative for sending it back to us.

Once we receive the article back, it would go through inspection, if the reason seems valid; refund/replacement would be initiated for the same.

Please visit our contact us page & provide the necessary details in the form in case of any emergency, our representative will be reaching out to you.

Please Note: 

Business Days:
Monday through Friday of the current week, excluding holidays. So, if today is Wednesday, three business days would be Thursday, Friday, and the following Monday.